LONDON — Before the Covid-19 pandemic hit, Nicolette Jones used to go to the theater with her daughter about 50 times a year.

Now, she’s not going at all. “Theater is my relaxation, my escape,” said Jones, 61. “The thought of sitting next to somebody who is unmasked for two hours, laughing and whatever, that is going to remove all that,” she added.

Theaters here have now been allowed to open without restrictions for three months, and while many audience members have been delighted to return to live performances, inconsistent rules are troubling some fans.

Unlike on Broadway, theatergoers in England are not required to wear masks in their seats, or be fully vaccinated. Instead, it’s up to each venue to decide what they require. Most West End venues are asking for proof of vaccination or a negative test result at the door, but some smaller venues don’t. Spectators are also encouraged to wear masks, but many choose not to, even as the number of virus cases in Britain steadily grows.

How are theater fans feeling about this new normal? Has the pandemic changed what they’re seeing, and how they’re seeing it?

We spoke to seven other theater enthusiasts to find out. These are edited extracts from those conversations.


I’ve mainly been going to fringe theater. The best moment so far was probably in “The N.W. Trilogy” at The Kiln, these three plays about immigrants in northwest London.

At the end, the whole cast came together with banners, and marched. And it had such a high energy and pulse, I turned to my partner and she went, “Wow, we’ve missed this!” It’s those moments of real connection and catharsis that we were lacking in lockdown.

At the small venues no one’s asked to check vaccine status or any of that. They’re probably just trying to get their audiences back so going on trust that everyone is doing their best.

With masks, it’s different every night. Sometimes one person is wearing a mask, sometimes half the audience is; sometimes no masks, sometimes all masks.


I hate to admit this — some of my friends would be horrified — but I haven’t been wearing a mask. I don’t know why. I suppose because I’m blind, I can’t see who’s wearing them and who’s not, so in my little world no one is! No one’s said anything to me.

I’m not fussed about Covid, really. We’ve all got different levels of risk.

I’ve been to “Twelfth Night” at The Globe, with audio description, and that felt so good. There wasn’t an interval and I did think, “Oh, my goodness, two hours 40 minutes without a break!” But it flew by.

I’ve got three more plays booked. What Covid’s done to me is just clarify what I love doing, accentuating the pleasure. That might wear off, but hasn’t yet.


Nikki: Going to the theater’s always been expensive, but we found this app where you can buy rush tickets on the day, and because many people aren’t ready to go back yet, and there isn’t the influx of tourists you normally get in London. We saw “Heathers” one day, and we saw “Come From Away” in the stalls for just £25 ($34). Normally it’d be £150!

Izzy: It feels like I’ve got so much more agency to see things I want to. I can go, “Can we see this?” and normally we can.

Nikki: We’ve been to the West End six times. As soon as it gets busy again, we’ll probably go back to local theaters. Izzy’s at school and I’m a teacher, so maybe we’re more used to being around big groups of people: We haven’t been concerned about Covid. And everyone’s been wearing masks. What bothers me more has been traveling to the theaters: People not wearing masks on the train, the tube, particularly if they’re ill and coughing. That does concern me.


Pre-Covid, I used to go to the theater all the time. But tomorrow is my first trip. I’m going to see “Wuthering Heights” at the Bristol Old Vic, and I specifically booked it as it’s socially distanced. We’re lucky where I live, a few theaters are still doing distanced performances.

I just haven’t been ready until now. I went to an event in August and it really freaked me out: About 400 people, no distancing and I was one of only about six people wearing a mask. A few days later, a friend texted me to say they had Covid. I didn’t feel remotely relaxed. Every time I heard a cough … It was a lot.

I picked “Wuthering Heights” as I love Wise Children, the company doing it. If you’re going to put yourself through anxiety, it should be something you know you’ll enjoy.


I used to see some shows again and again: “Six” and “& Juliet.” But when theater wasn’t there, it sparked a passion for shows I hadn’t seen, so I’ve tried to really branch out. It’s still mainly musicals, but I love them.

“Frozen” was absolutely incredible, especially seeing the younger generation in the audience and their eyes lighting up, like mine did at that age. At the end of “Let It Go,” I almost cried. The diversity in the ensemble was really inspiring too.

In lockdown, when I couldn’t express my passion for theater, it was really difficult. I hadn’t realized how much I relied on that to express who I was.

When theaters reopened, I got so many comments from people on my channel saying “I want to go to a show, but I’m worried it’s not safe.” So I started using my blogs to show there were things in place to keep people safe, and how people can do things themselves like a test at home. Now I’m getting all these comments saying, “Because of you, I feel safe enough to go.”


I’m a theater director so I need to see work, but I’ve been getting nervous as people stopped wearing masks this autumn.

I’ve been trying to pull favors so I can get into rehearsals to see things, and I’m trying to watch live streams, but often only one performance in a run is being live streamed now.

So socially distanced performances are the way to go for me. I have ME/CFS so I’m aware of what long Covid could be like.

People are so excited to be back and I can forgive them for that, but it does seem there’s a lack of awareness and common-mindedness.

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